We offer financial lease, adapted to the specific requirements and opportunities in all sectors.

We are aware that all of our partners and customers have unique challenges, so we have developed solutions that we meet these challenges by expertise, commitment, transparency, integrity and honesty

We focus on the positive, lasting relationships and to each of them we attach the greatest importance

 

Service

If you choose this path, error notification will be sent directly to our center in Beli Manastir by e-mail. Our representative will contact you shortly to set time of inspection.

Please answer the questions below and submit the form.


Personal data


The faulty product details


Billing information





Our call service representatives are available everyday from 8:00 to 21:00on phone numbers (+385) 31-700-971, (+385) 31-700-974031/700-971, 031/700-974 or (+385) 99-2800-800. You call directly our maintenance call representatives



Our call service is available every day to receive queries and orders. A comuterized support network with several modules helps us to provide quick and cost effective maintenance services. The repairmen receive instructions right away electronically and they confirm the work done electronically too. The repairmen’s position is precisely traced to effective supervision.

About us

The service and maintenance is provided by the service company of the group, the Crown Cool d.o.o..

Customer service that covers the entire Croatian territory, including the islands consists of about 40 professionally trained service technician

The helpful customer service, experienced staff and friendly prices guarantee the satisfaction of our partners. We have a large inventory of components; therefore the troubleshooting is fast and efficient in every case.

CRS – Errors are handled by call center available every day.
PDA  - With automated administration the work done and materials used are recorded on location.
TRS - We use reporting system that notifies customers immediately with daily status reports.
TP/EC - We work with etical codex that ensures high quality working processes with technology descriptions.
CLS - Our complex technology system include storage, storage repairs, refurbishment and asset management.

Uniquely, the training and development of our team are organized together with other TC service countries in joined informative training sessions.

Benefits - high quality of service activity, largest and densest service network, fast and cheap!

 
 

REFERENCES

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